Terms & Conditions
Placing an order indicates acceptance of the Terms & Conditions listed on this page.
Pricing Changes & Misprints
Merchandise, prices and specifications are subject to change without notice. Descriptive, typographic, or photographic errors are subject to correction at any time without notice.
Change / Add / Cancel Order
We strongly recommend reviewing your order prior to clicking on the final place order button. A quick double check will ensure your order accuracy as processing begins immediately to ensure your package is delivered as soon as possible. Once your items have shipped we are no longer able to make changes or cancel the order, and a Return Merchandise Authorization (RMA) must be requested. We apologize for any inconvenience this may cause.
Please contact us if you need to request a cancellation or to arrange a return.
See below for recommendations for adding to an order or making a return or exchange on an order that has already begun processing and cannot be changed.
ADD ADDITIONAL ITEMS
To add to your order or increase quantity, we recommend you place a new order at www.acidrod.com.
REQUESTS TO EXCHANGE OR REFUND
Easy Online Returns via mail or visiting our Retail Store offers a fast and convenient way to return your purchase. Rest assured we will do all we can to help make your return/exchange as easy as possible.
Returning Merchandise
If for any reason you are not satisfied with your purchase, you may return the item to us within 30 days. Please note the following:
C&M Custom Tackle (Acidrod.com) reserves the right to charge a 10% restocking fee on all returns.
To obtain the RMA number, please provide us with the invoice number and reason for the return.
Once you receive a return authorization you may return unused items along with all accessories within 30 days for an exchange or refund. All items must be returned in original packaging and in re-sellable condition.
C&M Custom Tackle (Acidrod.com) will not accept returned merchandise without a return authorization (RMA) number. This number must be posted in a conspicuous place on the outside of the package.
Merchandise must include a copy of your invoice or packing slip. Defective merchandise should be returned directly to the manufacturer under their return policy.
Shipping and handling is non-refundable.
Please allow up to 2 weeks for credit for returned items.
Shipping for returned merchandise must be prepaid by the customer
Books, videos and software sales are final.
Special orders and personalized goods/apparel may not be returned.
Safe Shopping Guarantee
C&M Custom Tackle (Acidrod.com)'s "Safe Shopping Guarantee" ensures that your credit card is 100% secured when you shop in our web site. We guarantee all purchases against credit card fraud when place through our secure server. The Fair Credit Billing Act states that your bank can only hold you liable for $50.00 of fraudulent credit card charges. In the unfortunate event that someone has unlawfully used your credit card number C&M Custom Tackle (Acidrod.com) will cover that liability up to the maximum of $50.00. This guarantee applies to purchases made using C&M Custom Tackle (Acidrod.com)'s secure server (https: protocol).
C&M Custom Tackle (Acidrod.com) uses "Secure Sockets Layer" software which is the industry standard for website security. When you enter your credit card number, it is encrypted and sent to us. Only our servers can un-encrypt your information.
Damaged Packages
If the package was damaged in shipping refuse shipment or make sure the driver notes the damage on the delivery ticket. Save all original damaged packaging material and merchandise for the carrier to inspect.
Warranty Replacements
If you have any questions regarding warranty return procedures, please visit our warranty information page.
Coupon Codes
You must be logged in to your account to claim a coupon.
Coupon codes are intended for retail customers only, unless otherwise specified. Only one coupon code may be applied per order.
Coupons do not apply towards:
Gift Certificates
Certain Rod Blanks
Certain Rod Building Kits
Sale & Clearance items
Check individual offer page for full details
Clearance, Liquidation & Closeout Items
All sales of closeout and liquidation items are considered final. Returns will not be accepted unless an item has been determined to be defective, at our sole discretion.